jolibet1 Casino – Privacy Policy

1. Introduction

jolibet1 Casino ("jolibet1," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who access the jolibet1 platform at jolibet1.vip. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the jolibet1 website and all associated services.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). It applies to all personal data collected from players, prospective players, and website visitors, regardless of the device or method used to access the jolibet1 platform.

This Privacy Policy should be read together with jolibet1's Terms & Conditions, which govern your use of the platform as a whole.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jolibet1 Casino acts as the personal information controller ("PIC") with respect to the personal data of its players and website visitors. As PIC, jolibet1 determines the purposes and means of processing your personal data.

jolibet1 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Privacy Policy. Contact details for the DPO are provided in Section 15 of this Policy.

3. Personal Data We Collect

jolibet1 collects the following categories of personal data from players and website visitors:

jolibet1 does not collect sensitive personal information (as defined under the DPA) unless strictly required for regulatory compliance, such as government-issued ID for KYC purposes.

4. How We Collect Your Data

jolibet1 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the jolibet1 platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from payment processors; publicly available information where permitted by law.

5. How We Use Your Personal Data

jolibet1 uses your personal data for the following purposes:

• To create, verify, and manage your jolibet1 player account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso.
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations and the DPA.
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities.
• To provide customer support and resolve disputes.
• To send you transactional communications (account confirmations, deposit receipts, withdrawal notifications).
• To send you promotional communications where you have opted in to receive them.
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion or deposit limit requests.
• To improve the jolibet1 platform, games, and services through aggregate analytics.
• To comply with applicable laws, regulations, and PAGCOR requirements.

6. Legal Basis for Processing

jolibet1 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you (the Terms & Conditions), including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering requirements, and NPC directives.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

7. Data Sharing & Disclosure

jolibet1 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other approved Philippine payment providers, solely to process your transactions.
• KYC & Identity Verification Providers: Third-party services used to verify your identity and age in compliance with PAGCOR and AML requirements.
• IT & Cloud Service Providers: Hosting, security, and infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, and other competent Philippine authorities, where required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of jolibet1 are bound by data processing agreements that require them to maintain appropriate security measures and process data only as instructed by jolibet1.

8. International Data Transfers

Where jolibet1 transfers personal data outside the Philippines — for example, to cloud infrastructure providers — such transfers are conducted in compliance with the DPA and NPC regulations. jolibet1 ensures that appropriate safeguards are in place, including contractual clauses that provide equivalent data protection standards to those required under Philippine law.

jolibet1 will not transfer your personal data to a foreign country or international organization unless that country or organization ensures an adequate level of protection consistent with Philippine standards, or unless jolibet1 has implemented appropriate contractual safeguards approved by the NPC.

9. Data Retention

jolibet1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and anti-money laundering regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act (AMLA) of the Philippines.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical & Usage Data: Retained for up to twelve (12) months for analytics and security purposes, then anonymized or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year after withdrawal of consent.

Upon expiry of the applicable retention period, jolibet1 will securely delete or anonymize your personal data in accordance with NPC-approved disposal methods.

10. Cookies & Tracking Technologies

jolibet1 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to provide a personalized experience.
• Analytics Cookies: Collect aggregate, anonymized data about how players use the jolibet1 platform to help us improve performance and user experience. No personally identifiable information is shared with analytics providers.

jolibet1 does not use third-party advertising or retargeting cookies. You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jolibet1 platform.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jolibet1:

• Right to be Informed: The right to know what personal data jolibet1 collects, how it is used, and with whom it is shared.
• Right of Access: The right to request a copy of the personal data jolibet1 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

12. Data Security

jolibet1 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jolibet1 servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting data access to authorized personnel only.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures compliant with NPC breach notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jolibet1 will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the DPA.

13. Children's Privacy

The jolibet1 platform is strictly intended for persons who are at least twenty-one (21) years of age, as required under Philippine law for casino-style gambling. jolibet1 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in question.

If you believe that a minor has registered on the jolibet1 platform, please contact our support team immediately so that we can take appropriate action.

14. Changes to This Privacy Policy

jolibet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jolibet1 will notify registered players via email and post a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Policy. Your continued use of the jolibet1 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.